Shipping Policy

Last Updated: March 3, 2025

Thank you for shopping with [Umdah Bazar]! We are committed to delivering your order promptly and efficiently. Please review our shipping policy below for details on processing times, delivery options, and charges.

1. Order Processing Time

Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email with your tracking details once your order is shipped.

2. Shipping Locations

We currently offer shipping all over Pakistan, including major cities and remote areas.

3. Shipping Duration

Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, etc.): 2-5 business days
Other Cities & Remote Areas: 4-7 business days

4. Shipping Charges

Standard Shipping: [Insert Charges] (for orders below [Insert Amount])
Free Shipping: On orders above Rs.2500/-
Express Shipping (if available): Additional charges apply

5. Courier Partners

We use reliable courier services, including:

TCS
Leopard Courier
M&P
Pakistan Post (for remote areas)

6. Order Tracking

Once your order is dispatched, we will provide a tracking number via email/SMS so you can monitor your delivery status.

7. Cash on Delivery (COD) Policy

COD is available nationwide.
Customers must provide an active phone number for order confirmation.
Please ensure the exact amount is available at the time of delivery.

8. Delayed or Lost Shipments

If your order is delayed beyond the expected timeframe, please contact us at [Your Contact Email] or [Your WhatsApp Number].
In case of a lost package, we will investigate with the courier service and provide a resolution.

9. International Shipping

Currently, we do not offer international shipping. We only deliver within Pakistan.

10. Contact Us

For any shipping-related inquiries, feel free to reach out to us:
📩 Email: mudassirabbas3218@gmail.com
📞 WhatsApp/Call: +923052141494